Our Nurse Practitioners provide a wide range of services to support patients' health and wellbeing. They see patients in our Diabetic Clinic and carry out chronic disease reviews for asthma, hypertension and heart disease, helping to monitor and manage these long-term conditions. They also offer contraceptive and sexual health advice, providing confidential, professional support and guidance tailored to individual needs.

Our Practice Nurses are highly skilled registered nurses who provide a wide range of clinical services to support patients' health and wellbeing. They carry out procedures including wound care, cervical screening, vaccinations, ear syringing, blood pressure monitoring and ECGs. They play a key role in the management of long-term health conditions, undertaking regular reviews for patients with conditions such as asthma, COPD, hypertension, diabetes, heart disease and hypothyroidism. They also provide health promotion advice and support as part of NHS Health Checks and routine health assessments. In addition, our Practice Nurses offer advice on family planning, travel health and a range of other health concerns, helping patients to maintain and improve their overall health and wellbeing.

Our Nurse Midwife provides care and support to women throughout pregnancy, offering advice, monitoring and guidance to help ensure the health and wellbeing of both mother and baby. She works closely with GPs, obstetric teams and other healthcare professionals to provide personalised, high-quality maternity care. The Nurse Midwife supports women during the antenatal and postnatal periods, offering routine checks, health education and advice on pregnancy, birth and early parenthood. She is committed to providing compassionate care and supporting families throughout their maternity journey

Our Healthcare Assistants provide a range of essential clinical services, including phlebotomy (blood tests), blood pressure monitoring and health checks. They play an important role in supporting patients' health and wellbeing through routine assessments and monitoring. In addition, our Healthcare Assistants can act as chaperones during examinations or consultations whenever requested by a patient or clinician, ensuring comfort, privacy and support throughout the appointment.

Our MSK Specialist provides a Musculoskeletal (MSK) First Contact Practitioner service, assessing, diagnosing and managing a wide range of muscle, joint and bone conditions. They can recommend appropriate treatment plans, exercise programmes and self-management strategies, as well as arrange referrals to other services where necessary. As an Advanced Practice Physiotherapist, they are qualified to refer patients directly for diagnostic investigations, including blood tests and imaging such as X-rays, ultrasound scans and MRI scans. They can also make referrals to specialist services, including orthopaedics and rheumatology, and, where clinically appropriate, provide steroid injections.

Our Practice Management Team is responsible for the day-to-day running of the practice, ensuring that effective systems and processes are in place to support the delivery of high-quality patient care. They oversee areas such as patient safety, staffing, premises, equipment and information technology. The team works closely with the GPs and other healthcare professionals to support the smooth operation of services and help ensure patients receive the best possible care.

Our Care Navigators and Administration Team provide an important link between patients and the practice and are often the first point of contact for general enquiries. They offer a friendly and professional service, helping patients access the most appropriate clinician or service for their needs, providing information about practice services, and assisting with a wide range of enquiries. Led by our Care Navigation Lead, Karen, the team is responsible for arranging appointments with our GPs, Clinical Pharmacists, Nurse Practitioners, Nurses, Healthcare Assistants and other members of the practice team. They also work closely with the North Uttlesford Primary Care Network and other healthcare providers to help patients access the services and support most appropriate to their needs. The team supports the day-to-day running of the practice through a wide range of administrative duties. These include monitoring practice emails, processing correspondence from hospitals and other healthcare providers, clinically coding and processing patient documentation, and supporting the Practice Management Team with patient enquiries when required. They are also responsible for managing patient records for those joining or leaving the practice, overseeing Subject Access Requests, insurance reports and medical reports, including DVLA and taxi medicals. The team manages patient recall programmes for long-term condition reviews, NHS Health Checks, cervical screening, blood pressure monitoring, vaccinations and other healthcare services. They contact patients when reviews or appointments are due and, where appropriate, arrange preliminary blood and urine tests to support effective clinical assessment and ongoing care. Our Care Navigators, Reception and Administration Team consists of Karen, Annie, Christine, Elaine, Jan, Jane, Jo, Kayleigh, Lisa, Lisa-Marie, Liz, Lynda, Sharon, Sharon and Wendy.

Our Medical Secretaries are responsible for managing referrals, consultant and hospital appointments, and clinical correspondence. They can also assist patients with enquiries relating to these services. The team consists of Derry Helen and Jo.

Our experienced Dispensary Team is on hand to prepare your prescriptions and answer any basic questions you may have about your medication. Dedicated to delivering a high-quality service, they work closely with patients to ensure prescriptions are dispensed safely and efficiently. The team comprises Alison, Jan, Kirsty and Kayleigh, who are always happy to help and provide support with your dispensing requirements.

Crocus Medical Practice is part of the North Uttlesford Primary Care Network (PCN), working in partnership with neighbouring GP practices to plan and deliver services for the local community. By working collaboratively, practices can share resources, expertise and specialist staff, helping to improve access to healthcare and enhance the services available to patients. The PCN enables the practice to benefit from a wider multidisciplinary team of healthcare professionals who work alongside our doctors, nurses and practice staff. These professionals support patient care in a variety of ways, helping to ensure patients receive the right care, from the right person, at the right time. All PCN staff are healthcare professionals who work to the same high standards of confidentiality, professionalism and patient care as the practice team.

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

In addition to our practice team, we work closely with a range of attached healthcare professionals who provide specialist support and services to our patients. These include Community Midwives, Community Nurses, Counsellors and Macmillan Nurses. Working alongside the practice, these professionals help to deliver coordinated care, offering expert support for maternity services, community nursing needs, emotional wellbeing and cancer care. They work closely with the wider healthcare team to ensure patients receive the care and support most appropriate to their individual needs.