Dispensary Opening Times

Crocus Medical Practice Main Site 
Monday 08:30 - 13:00 & 14:00 - 18:00
Tuesday 08:30 - 13:00 & 14:00 - 18:00
Wednesday 08:30 - 13:00 & 14:00 - 18:00
Thursday 08:30 - 13:00 & 14:00 - 18:00
Friday 08:30 - 13:00 & 14:00 - 18:00
Saturday Closed
Sunday Closed
Great Chesterford Branch Site (Collection of medication only)
Monday 08:30 - 13:00 & 14.00 - 18.00
Tuesday 08:30 - 13:00 & 14.00 - 18.00
Wednesday 08:30 - 13:00 & 14.00 - 18.00
Thursday 08:30 - 13:00 & 14.00 - 18.00
Friday 08:30 - 13:00& 14.00 - 17.30
Saturday Closed
Sunday Closed

Repeat Prescriptions

Where the doctor has authorised on-going treatment, repeat prescriptions may be issued without further consultations. To avoid errors all requests must be in writing. Telephone requests will not be accepted.

You can order repeat prescriptions by indicating which medication you need on your previous prescription slip. These can be handed in to the surgery, emailed or posted. Alternatively you can order online by following the link at the top of this page.  You will first need to register for this service in person at reception. For patient confidentiality reasons, it is practice policy not to allow under 16-year-olds to register for this service.

If you are not a dispensing patient please indicate on your slip where you would like to collect your prescription. You will have the choice of the surgery or the local branch of Boots or Co-Op Chemists.

The practice are working towards providing patients with batch prescriptions. These will either be 6 months or 12 months at a time. At the end of your prescription cycle, please phone the practice for a medication review with our Clinical Pharmacist before we can re-prescribe further medications. 

a close up of a hand with a pill


Please allow 7 working days (excluding weekends and Bank Holidays) for your request to be processed. The pharmacies may need further time to dispense your medication. 

Please also note that it is practice policy (in accordance with West Essex Clinical Commissioning Group) to prescribe only one month's supply of medication on each repeat prescription. 

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Sedative Prescribing for Fear of Flying / Procedures

Crocus Medical Practice does NOT prescribe sedatives for fear of flying or medical procedures under specialist care.

This policy decision has been made by the GP Partners and is adhered to by all prescribers working in the practice. The reasons for this can be found below:

  1. Diazepam is a sedative, which means it makes you sleepy and more relaxed. If there is an emergency during the flight it may impair your ability to concentrate, follow instructions and react to the situation. This could have serious safety consequences for you and those around you.
  2. Sedative drugs can make you fall asleep, however when you do sleep it is an unnatural non-REM sleep. This means you won’t move around as much as during natural sleep. This can cause you to be at increased risk of developing a blood clot in the leg or even the lung. Blood clots are very dangerous and can even prove fatal. This risk is even greater if your flight is greater than four hours.
  3. Whilst most people find benzodiazepines like diazepam sedating, a small number have agitation and aggression. They can also cause disinhibition and lead you to behave in a way that you would not normally. This could impact on your safety as well as that of other passengers.
  4. According to the prescribing guidelines clinicians follow (BNF) Benzodiazepines are contraindicated (not allowed) in phobia. Your clinician is taking a significant legal risk by prescribing against these guidelines. They are only licensed short term for a crisis in generalised anxiety. If this is the case, you should be getting proper care and support for your mental health and not going on a flight.
  5. Diazepam and similar drugs are illegal in several countries. They may be confiscated, or you may find yourself in trouble with the police.
  6. Diazepam stays in your system for quite a while. If your job requires you to submit to random drug testing, you may fail this having taken diazepam.
  7. For any medical procedures such as an MRI, CT scan on dental procedures, this should be discussed with your specialist. They will make an informed clinical decision on the risks and benefits in prescribing this to you, for the purpose of the procedure.
  8. We appreciate that fear of flying is very real and very frightening. A much better approach is to tackle this properly with a Fear of Flying course run by the airlines and we have listed a number of these below.
  9. It is important to tell your travel insurer about your medical conditions and medications you take. If not, there is a risk of your insurer not paying if you try to make a claim.

Easy Jet Tel 0203 8131644

British Airways  Tel 01252 793250

Virgin  Tel 01423 714900