Crocus Medical Practice provides free public Wi-Fi for patients and visitors while attending the Practice.

The service allows patients to:

• Access health information online.
• Download and use NHS-approved health apps.
• Access online NHS services.
• Browse the internet while waiting for appointments.

The Wi-Fi service is provided to enhance the patient experience and support digital access to healthcare information and services.

Using the Wi-Fi Service

Access to the Wi-Fi service is free of charge; however, by connecting to the network, users agree to comply with the Practice's Wi-Fi terms of use.

The service is intended for personal, non-commercial use while attending the Practice.

Availability, connection speeds, and access times may vary and cannot be guaranteed at all times.

Privacy and Security

The Practice Wi-Fi is a public wireless network.

When using any public Wi-Fi service, there is an inherent risk that information transmitted over the internet could potentially be intercepted by others.

Patients are responsible for:

• Protecting their devices.
• Ensuring appropriate security software is installed.
• Avoiding the transmission of sensitive personal information over unsecured websites.
• Logging out of personal accounts when finished.

Crocus Medical Practice cannot guarantee the security of information transmitted over the Wi-Fi network.

Acceptable Use

Users must use the Wi-Fi service responsibly and lawfully.

The service must not be used to:

• Access illegal or inappropriate content.
• Download or distribute offensive, abusive, or unlawful material.
• Carry out fraudulent activities.
• Infringe copyright or intellectual property rights.
• Introduce viruses, malware, or other harmful software.
• Attempt to gain unauthorised access to networks, systems, or devices.
• Engage in activities that could adversely affect other users of the network.

The Practice reserves the right to block access to certain websites and online services where appropriate.

Service Availability

The Wi-Fi service is provided on a best-efforts basis.

We may:

• Restrict or suspend access.
• Carry out maintenance and upgrades.
• Limit usage where necessary.
• Withdraw the service without notice.

The Practice does not guarantee that the service will always be available, uninterrupted, or suitable for all online activities.

Liability

Users are responsible for their own devices, internet activity, and any charges incurred when accessing subscription services or third-party websites.

Crocus Medical Practice accepts no responsibility for:

• Loss of data.
• Damage to devices.
• Internet content accessed through the Wi-Fi service.
• Service interruptions.
• Viruses or malware obtained through internet use.

Patients are encouraged to take appropriate precautions when using any public internet connection.

Supporting Digital Healthcare

We encourage patients to make use of our free Wi-Fi to access:

• NHS App services
• Health information and self-help resources
• Online appointment and prescription services
• NHS websites and healthcare guidance

This helps patients access healthcare information quickly and conveniently while attending the Practice.